FAQs
Frequently Asked Questions
Find quick answers about orders, shipping, returns, jewelry, warranty, wholesale, and the mission behind AMDGCO.
Order Help, Tracking, and Delivery
Quick answers for order updates, shipping questions, and delivery concerns.
How long does it take for my order to ship?
Most orders ship within 5 business days. Processing times may be longer during busy seasons, sales, promotions, or high-volume product launches.
Do you offer free shipping?
AMDGCO currently offers automatic free domestic shipping on orders $120+.
Do you ship internationally?
AMDGCO strives to serve customers worldwide. Some countries or regions may be restricted due to shipping restrictions, legal regulations, or other limitations.
How can I track my order?
Check the tracking information sent to the email used at checkout. If you cannot find your tracking email or something looks wrong, contact support.
What should I do if my package is delayed or missing?
First, check your tracking information and delivery address. If your package appears delayed, missing, or incorrectly delivered, email support with your order number and checkout email.
What should I include when emailing about an order?
- Your order number, if available
- The email used at checkout
- A short explanation of what you need help with
- Photos, if your question involves a damaged or incorrect item
Returns, Exchanges, and Damaged Items
Important return information and direct links to the return portal and refund policy.
What is your return policy?
AMDGCO has a 30-day return policy after receiving your item. To be eligible for a return, your item must be unworn or unused, with tags, in its original packaging, and you will need the receipt or proof of purchase.
How do I start a return?
You can start a return through the AMDGCO return portal. You can also contact support if you need help.
Can I exchange an item?
The fastest way to get what you want is to return the item you have. Once the return is accepted, make a separate purchase for the new item.
What items cannot be returned?
Certain items cannot be returned, including custom products, sale items, and gift cards.
What if my item arrives damaged or incorrect?
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect so we can evaluate the issue.
Where can I find all return and refund details?
The full refund policy includes eligibility, exceptions, exchanges, and refund details.
Jewelry Care, Coverage, and Warranty Help
Answers about AMDGCO jewelry and the Lifetime Lost/Broken Warranty.
What is the AMDGCO Lifetime Lost/Broken Warranty?
The AMDGCO Lifetime Lost/Broken Warranty is our commitment to stand behind eligible AMDGCO jewelry that is lost, broken, or worn down through use.
What does the jewelry warranty cover?
The warranty covers eligible AMDGCO jewelry broken due to manufacturing defects or normal wear and tear. Lost jewelry may be replaced with an identical or similar item from our collection.
Do I need to activate my jewelry warranty?
Warranty activation is only required for AMDGCO jewelry purchased from registered wholesale partners. If your jewelry was purchased directly from AMDGCO, warranty activation is not required.
What should I do if my jewelry breaks?
Contact support with details and, if possible, photos of the damage. AMDGCO will guide you through the next steps.
What should I do if I lose my jewelry?
Reach out with your original purchase details, and AMDGCO will guide you through the replacement process.
Where can I shop AMDGCO jewelry?
You can shop AMDGCO jewelry through the jewelry collection.
Shopping, Sizing, Restocks, and Product Links
Find product categories, sizing guidance, and restock information.
Where can I shop all AMDGCO products?
You can browse all available AMDGCO products through the full shop page.
Where can I shop apparel?
AMDGCO apparel can be found in the apparel collection.
Where can I shop oversized tees?
Oversized tees can be found in the acid washed oversized tees collection.
How should I choose my size?
Check the product page for sizing details before ordering. If you are unsure, contact support with the product name and your sizing question before placing your order.
Do you restock sold-out products?
Some products may restock, while others may be limited or seasonal. The best way to stay updated is to watch the site, subscribe to AMDGCO emails, or follow AMDGCO on social media.
Are AMDGCO products made for the gym?
AMDGCO is a Catholic lifestyle brand with strong roots in gymwear, streetwear, and bold Catholic identity.
Retail Partnerships and Wholesale Inquiries
Information for bookstores, Catholic gift shops, parish shops, and other retail environments interested in AMDGCO.
Does AMDGCO offer wholesale partnerships?
Yes. AMDGCO offers wholesale partnerships for approved retail environments that align with the brand’s mission, presentation standards, and identity.
How do I apply to carry AMDGCO?
Please email support@shopamdg.co with your business name, location, website or social media, and type of retail environment.
Is AMDGCO available to every retailer?
No. AMDGCO is selective about where and how the brand is carried. We focus on long-term retail partnerships that align with our mission, presentation standards, and brand integrity.
What types of retail environments are a good fit?
AMDGCO may be a strong fit for Catholic retail settings, gift shops, bookstores, and mission-aligned shops with strong presentation standards.
Faith, Mission, and Business Standards
Learn more about AMDGCO’s Catholic identity, mission, and ethical business commitments.
What does AMDGCO mean?
AMDGCO comes from “Ad Maiorem Dei Gloriam,” which means “all for the greater glory of God.”
Is AMDGCO a Catholic brand?
Yes. AMDGCO is a Catholic lifestyle brand built around faith, bold design, strong identity, and the desire to give all glory to God.
Where can I learn the story behind AMDGCO?
You can learn more about the story and journey behind AMDGCO through the brand’s about pages.
Where can I learn about AMDGCO’s ethical business standards?
AMDGCO’s ethical business standards page explains our approach to fair labor, ethical sourcing, stewardship, responsibility, and Catholic business values.
What is AMDGCO’s philosophy?
AMDGCO’s philosophy page explains the deeper thinking behind the brand, its products, and its approach to Catholic lifestyle goods.
Can non-Catholics wear AMDGCO?
AMDGCO is a Catholic brand, but our products are available to anyone who respects the mission and meaning behind the designs.
Support, Policies, and Direct Links
Use these links when you need direct support or want to review AMDGCO policies.
What is the best way to contact AMDGCO?
The best way to contact AMDGCO is by emailing support@shopamdg.co or using the contact page.
What should I include when contacting support?
- Your name
- Your order number, if available
- The email used at checkout, if order-related
- A short explanation of what you need help with
- Photos, if relevant
Where can I find AMDGCO’s policies?
You can review AMDGCO’s core policies using the links below.
How do I request a data sharing opt-out?
Use the data sharing opt-out page for privacy-related requests.
Still Have a Question?
Email AMDGCO support with your question, order number if available, and any helpful details so we can respond clearly.