Jewelry Lifetime Lost/Broken Warranty

AMDGCO Jewelry Warranty

Lifetime Lost/Broken Warranty

AMDGCO jewelry is made to be a lasting companion in your journey of faith. Our Lifetime Lost/Broken Warranty reflects our commitment to quality, service, and standing behind the pieces we create.

Activate Your Warranty

Warranty activation is only required for AMDGCO jewelry purchased from registered wholesale partners.

Activate Warranty Contact Support
Note: If your jewelry was purchased directly from AMDGCO, warranty activation is not required.
Coverage

What’s Covered?

The Lifetime Lost/Broken Warranty applies to AMDGCO jewelry purchased directly from AMDGCO or from authorized retailers.

Broken Jewelry

If your AMDGCO jewelry breaks due to manufacturing defects or normal wear and tear, we will repair or replace it free of charge.

  • Covers manufacturing defects.
  • Covers normal wear and tear.
  • Applies to eligible AMDGCO jewelry pieces.

Lost Jewelry

If you lose your AMDGCO jewelry, we will replace it with an identical or similar item from our collection.

  • Original purchase details are required.
  • Replacement may be identical or similar.
  • Applies to eligible AMDGCO jewelry pieces.
Process

How It Works

Whether your jewelry is broken, lost, or worn down from years of use, contact us and we will guide you through the next step.

For Broken Jewelry

  1. Contact our customer service team with details about the damage.
  2. If possible, include photos of the damaged jewelry.
  3. We will provide a return shipping label.
  4. Once we receive the item, we will repair or replace it.

For Lost Jewelry

  1. Contact us with your original purchase details.
  2. We will guide you through the replacement process.
  3. Your replacement will be an identical or similar item from our collection.
Shipping: We cover shipping costs for all repairs and replacements within the U.S. For international orders, a nominal shipping fee may apply.
Limitations

Warranty Exclusions

The warranty is designed to protect eligible AMDGCO jewelry, but the following situations are not covered.

Intentional Damage

The warranty does not cover jewelry that has been intentionally damaged.

Alterations

Jewelry that has been modified, resized, or altered by anyone other than AMDGCO is not covered.

Third-Party Purchases

Warranty is only applicable to items purchased directly from AMDGCO or our authorized retailers.

Purchase Details

Original purchase details may be needed to process lost jewelry replacements or confirm warranty eligibility.

FAQ

Frequently Asked Questions

Quick answers for the most common warranty questions.

Do I need to activate my warranty?

Warranty activation is only required for AMDGCO jewelry purchased from registered wholesale partners. If your jewelry was purchased directly from AMDGCO, warranty activation is not required.

What happens if my jewelry breaks?

Contact our customer service team with details and, if possible, photos of the damage. We will provide a return shipping label, and once we receive the item, we will repair or replace it.

What happens if I lose my jewelry?

Reach out to us with your original purchase details, and we will guide you through the process of receiving your replacement.

Are shipping costs covered?

We cover shipping costs for all repairs and replacements within the U.S. For international orders, a nominal shipping fee may apply.

Are altered or resized pieces covered?

Jewelry that has been modified, resized, or altered by anyone other than AMDGCO is not covered.

Is the warranty no questions asked?

Whether it is lost, broken, or simply worn down from years of use, we have you covered, no questions asked. Warranty exclusions still apply for intentional damage, unauthorized alterations, and ineligible third-party purchases.

Need Warranty Help?

Contact AMDGCO support with your order details, photos if applicable, and a short explanation of what happened. We will help guide you through the repair or replacement process.

Email Support Activate Warranty
RETURN TO SHOP